Name of Product: Cachet Swivel Chair (Model No. 487)
Manufacturer: Steelcase Inc. of Grand Rapids, MI
Hazard: A potential failure for one of the chair’s frame parts – the front seat support – to break during use.
Incidents/Injuries: A person using the chair may fall if the front seat support breaks.
Description: This recall includes certain Cachet Swivel chairs. They have model and serial numbers printed on a label located on the bottom of the seat base. If the label states Model No. 487, the chair is included in this recall. Chairs without a swivel base, or that were manufactured after October 2009 are not included in this recall.
Remedy: Immediately contact Steelcase Inc. to determine if the chair is included in the recall and to schedule onsite repair or replacement. To contact Steelcase Inc. call 1‐800-391-7194 or submit the form below. Fields marked with a red asterisk are required.
If you have any questions about this recall or whether you're eligible please call 1‐800-391-7194 or email CachetRecall@steelcase.com and we'll help you determine next steps.